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Coronavirus - Help us to help you

We have temporarily reduced our opening hours. From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.  We apologise for any inconvenience this may cause.

Key Temporary Criteria

  • We are now accepting new build applications up to 70% LTV (60% for flats)
  • We have temporarily withdrawn all shared ownership products
  • We will consider furloughed applicants by referral only. Please contact us to discuss with full details of the circumstances before submitting an application
  • We are conducting desktop valuations on all applications that meet our AVM criteria. Applications that don’t meet the relevant criteria will be progressed as far as possible and subject to a physical valuation before a binding offer can be issued. We are now instructing physical valuations in England & Wales

 

Thank you for your patience
MBS Lending

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Information for Brokers

Welcome to MBSL for brokers

MBS Lending (MBSL) is a lending division of the Melton Group and this section of our website has been designed to give you all the information and support you need when placing business with us. We understand that not all mortgage applications are straightforward.  We consider a wide range of client profiles, so if your client has had difficulty in securing mortgage finance due to adverse credit history, we may be able to help.

How to register

If you haven’t already done so, please register for the Melton group online via our main broker site www.themeltonbrokers.co.uk. We will acknowledge your registration within 4 working hours and once accepted, you can then send in your paper based DIP & Application forms.

Broker Charter
  • We consider every application individually
  • We provide a dedicated broker support team who deliver a personal, individual service to support your business
  • We display our current service performance on our website so you know what you can expect from us
  • We always provide at least two days’ notice of product withdrawal to help you to deliver the best possible service to your customers
  • We pay procuration fees within 10 working days of legal completion
Service Level Agreement

To keep you fully informed of our service levels we update our current performance daily so that you can feel confident when dealing with us.

Service Current Performance
DIP 2 working days
Initial assessment of application
(after payment of fees)
3 working days
Post 3 working days
Email Contacts
(not relating to current pipeline)
3 working days

Get In Touch

Pre-application enquiries please call the broker support team on 01664 414144

Applications being processed please call the lending team on 01664 414141

Contact us by email

Simply fill in the form and we'll get back to you.

Service Level Update

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.

We apologise for any inconvenience this may cause.