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We have temporarily reduced our opening hours. From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.
Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal. We apologise for any inconvenience this may cause.
Thank you for your patience
Identity theft happens when fraudsters access enough information about someone’s identity (such as their name, date of birth, current or previous addresses) to commit identity fraud. Identity theft can take place whether the fraud victim is alive or deceased.
If you’re a victim of identity theft, it can lead to fraud that can have a direct impact on your personal finances and could also make it difficult for you to obtain loans, credit cards or a mortgage until the matter is resolved.
Identity fraud can be described as the use of that stolen identity in criminal activity to obtain goods or services by deception.
Fraudsters can use your identity details to:
Stealing an individual’s identity details does not, on its own, constitute identity fraud. But using that identity for any of the above activities does.
The first you know of it may be when you receive bills or invoices for things you haven’t ordered, or when you receive letters from debt collectors for debts that aren’t yours.
For further information and advice about how to protect yourself against identity fraud please click this link to the Action Fraud website.
MBS Lending Limited is authorised and regulated by the Financial Conduct Authority. MBS Lending Limited is registered on the Financial Services Register under number 460654.
Registered address: Mutual House, Leicester Road, Melton Mowbray, Leicestershire, LE13 0DB. MBS Lending Limited is a company registered in England under Company Number 6007144. MBS Lending Limited is a subsidiary of Melton Mowbray Building Society.
If you would rather telephone us direct, dial 01664 414141 between 9.00am and 6.00pm Monday to Friday
or 9.00am and 12.00pm on Saturday and we will be pleased to help you.