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Coronavirus - Help us to help you

We have temporarily reduced our opening hours. From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.  We apologise for any inconvenience this may cause.

Key Temporary Criteria

  • We are now accepting new build applications up to 70% LTV (60% for flats)
  • We have temporarily withdrawn all shared ownership products
  • We will consider furloughed applicants by referral only. Please contact us to discuss with full details of the circumstances before submitting an application
  • We are conducting desktop valuations on all applications that meet our AVM criteria. Applications that don’t meet the relevant criteria will be progressed as far as possible and subject to a physical valuation before a binding offer can be issued. We are now instructing physical valuations in England & Wales

 

Thank you for your patience
MBS Lending

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Contact

By Phone

Call our dedicated support team 9.00am - 6.00pm Monday to Friday, 9.00am - 12.00pm Saturday.

New / Existing customers: 01664 414141
Brokers: 01664 414144

By Fax

On 01664 565675

Contact us by email

Simply fill in the form below and we’ll get back to you.

Principal Office
Principal Office
Mutual House,
Leicester Road,
Melton Mowbray,
Leicestershire
LE13 0DB

Service Level Update

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.

We apologise for any inconvenience this may cause.