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Coronavirus - Help us to help you

We have temporarily reduced our opening hours. From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.  We apologise for any inconvenience this may cause.

Key Temporary Criteria

  • We are now accepting new build applications up to 70% LTV (60% for flats)
  • Shared Ownership still available up to 90% of purchase price (max 60% overall LTV)
  • We will consider furloughed applicants by referral, please contact us to discuss initially
  • We are conducting desktop valuations on all applications that meet our AVM criteria. Applications that don’t meet the relevant criteria will be progressed as far as possible and subject to a physical valuation before a binding offer can be issued. We are now instructing physical valuations in England & Wales

 

Thank you for your patience
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Call on of our friendly advisors on 01664 414141.
Opening hours 9.00am - 6.00pm Monday to Friday, 9.00am - 12.00pm Saturday

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Service Level Update

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.

We apologise for any inconvenience this may cause.